Pull Out and Reseat the Drum Cartridge(s)

CAUTION: Do not expose the Drum Cartridges to direct sunlight or strong indoor fluorescent lighting. Do not touch or scratch the surface of the drum.

Make sure that the machine has stopped copying / printing.

1. Open the Front Door of the printer.
2. Turn the release lever on the left side of the Drum Cartridge Cover to the left to unlock the cover.
3. Pull the cover open to access the four Drum Cartridges.
4. Grasp the orange handle of the appropriate Drum Cartridge and gently pull it out of the printer.
5. Push the cartridge into the machine using the light orange handle. Continue pushing until it stops.
6. Lift up the Drum Cartridge Cover.
7. Turn the release lever on the left side of the Drum Cartridge Cover to the right to lock the Drum Cartridges into position.
8. Close the Front Door. If the Front Door is not completely closed a message will be displayed and the machine will not operate.

Check the Xerox Support Knowledgebase for more information: Xerox Support & Drivers WorkCentre 7800 Series

You may also find information within the Xerox Customer Forum: Xerox Customer Support Forum